> For the complete documentation index, see [llms.txt](https://docs.piscesiot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.piscesiot.com/helium-hotspot-p100/f-and-q/firmware-question/unable-to-find-bluetooth.md).

# Unable to find bluetooth

**Follow the document to confirm**&#x20;

* Cheking if it is using poe
* Checking if it is connected to network
* Check in the router of the hotspot and check if the hotspot shows in DHCP list
* Open a ticket
